Skip to content
From Hunza

Orders

Returns and refunds

Food orders can be reviewed when something arrives damaged, incorrect, or not as described.

Window

Write within 7 days of delivery. Include the order number and photographs of the packaging and the item.

Opened food

Unopened items are the straightforward case. Opened food is reviewed when there is a clear problem with the contents. A change of mind on a food that was correctly delivered is not an automatic refund.

How a refund is handled

Cash-on-delivery orders are not prepaid, so a refund is arranged after the report is checked. This website does not mark a refund as paid on its own. Use the contact form and keep the order number ready.